Our client, A large multinational based in Dublin West requires candidates for a Sales Support Administrator \ Customer Service role. This is a permanent position. This role offers people who show ability to take on more responsibility. In addition, they offer great career progression and year-round learning opportunities. For more info, call Emma Skelton on 01 845 6302

Salary: to €32k DOE

Benefits:  Pension, Healthcare, Bonus, Wellness Programme.

Duties:

• Provision of high-level back-office services to Key Account Managers and their customers.
• Provision of detailed account statements and analysis of billing and account data.
• Production of detailed excel spreadsheets.
• Data entry to the Salesforce registration system.
• Dealing with incoming sales enquiries and follow up on same.
• Customer service calls to specific customer groups.
• Maintenance on contract files.
• Projects and adhoc requests as may be required from time to time.
• Ad hoc reception Duties if necessary.

Candidate: 

• Proven ability to input data on to a system with a great attention to detail.
• Experience of dealing with customers on the telephone in a customer service or sales environment.
• Proven ability to organise and prioritise work assignments.
• Excellent written & verbal Communication Skills.
• Confident, friendly and professional telephone manner.
• Be a team player, showing flexibility in your approach.
• High level of proficiency in Microsoft Office (Word, Excel, Access, Outlook & PowerPoint).

If this Sales Support Administrator Job sounds like you, call Emma NOW for full details on 01 8456302.

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