Our client, A leading machinery distributor in North County Dublin requires a candidate for a Customer Service Administrator role.  This is a permanent position. This role offers people who show ability to take on more responsibility. Own transport is essential. For more info, call Emma Skelton on 01 845 6302.

Salary: to €35K

Hours: 8.15am-5pm

Duties:

• Process customer orders onto the computer system.
• answer phone calls from Irish and UK dealers, putting their requirement for parts into part numbers which can then be inputted into the system.
• Serving customers at the retail parts counter.
• Follow up on any queries for the customer through to completion.
• Assist the dispatch department pick and pack parts during busy periods.
• Assist dealer using the web parts ordering system.
• Ad hoc duties as required.

 Essential Criteria

• A minimum of 2 years’ experience in a similar role working within the garden machinery/Agri sector.
• Good understanding of part names and how to find parts on a parts diagram.
• Strong experience in parts inventory management.
• Ability to develop relationships with customers and sell in a consultative manner.
• High level of proficiency in Microsoft Office (Word, Excel, Access, Outlook & PowerPoint).
• Confident, friendly and professional telephone manner.

If this Customer Service Job sounds like you, call Emma NOW for full details on 01 8456302.

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