Link Personnel have been instructed to hire a CRM Data Administrator to join the growing and dynamic Marketing and Operations team of a Top Tier Law Firm. The successful candidate will work with a CRM team of 3, helping to develop and maintain the Marketing and Business Development systems that support the firm’s business strategy. Call Emma Skelton NOW on 01 8456302 to chat through details.

Salary: to €35K

Benefits: Pension, Healthcare, Life Assurance, Hybrid working, 23 days Leave (increasing with Service) + 2 Company days

The Role:

• Managing and developing the CRM system in line with best practice processes, ensuring GDPR compliance.
• Answer CRM support queries and direct users to the relevant “how to” information, escalating to your manager if required.
• Contributing to and supporting the wider marketing and business development teams in relation to the CRM and all marketing technologies and business processes.
• Working with multiple Departments within the Firm including IT, Digital Services, Learning & Development on projects to advance Marketing Operations.
• Manage data inputs to the system on an on-going basis, reviewing new records for accuracy and completeness, and managing duplicate data;
• Supporting data management projects including specific data audits and clean-up projects as well as research, testing and implementing of new applications
• Assisting with Marketing Operations projects from initial concept through to completion, adhering to timelines and budgets
• Support the CRM Manager with data management projects including specific data audits and data cleanse projects, testing and implementing upgrades and new applications;

The Candidate:

• Previous experience with a CRM system, Power BI or Tableau.
• Experience within a Law Firm or Professional Services firm is desirable but not essential.
• System and data management experience
• Experience of InterAction and LexisNexis would be an advantage, but not a requirement.
• You have experience of working with senior members of staff.
• You demonstrate strong organizational skills and multi-tasking abilities and communication

Skills:

• Proven ability to work well in individual and group problem-solving situations
• You have an innate flair for detail and accuracy
• You are comfortable with creating dashboards in Excel
• You are flexible and willing to support multiple functions, business units and competing demands
• You possess the ability to work under pressure and to strict deadlines.

If this CRM Administrator Vacancy sounds like you, call Emma NOW to chat through details on 01 8456302.

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