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Reception and Events Administrator

  • to €30K
  • Dublin 7
  • Permanent

Our Client, within the Legal Sector, is based in Dublin 7.  They currently have a vacancy for a Receptionist with excellent Customer Service and Administration experience.  This is a permanent position with attractive salary, excellent benefits and Condensed Summer working hours.
Salary:  to €30K
Benefits:  Pension, Healthcare, Reduced Summer Hours, Wellbeing Programme.
Event and Client Liaison
  • This is a client facing role. The individual will be the first point of contact within the organisation, ensuring that the clients’ needs are met and that they are dealt with in a professional and positive manner. Exceptional customer service skills are required.
  • Identify the client’s expectations and provide exceptional customer service from initial room booking query to completion of event.
  • Support the running of all events, ensuring that the set-up is as per the customers’ requirements and that all ancillary services requested are in place.
  • Support the Manager in overseeing the day-to-day operations as required

Sales Support

  • Proactively support business growth in order to achieve monthly room booking sales targets.
  • Record leads and sales activities in CRM/ Hotsoft booking system.
  • Assist with reporting on room booking sales activity as required.
  • General Facilities & Administration Support.
  • Room set up and rectification post event, liaising with the Estates Team as required.
  • Administration support on client invoicing and credit control activities.
  • Work in accordance with the agreed Health and Safety policy and to support the meeting of H&S and Fire Safety standards in accordance with agreed protocol.
  • Ensure adequate provision of supplies including tea/coffee, stationery etc

The Candidate: 

  • 2 years’ experience in a Front of House or similar client facing role is essential.
  • Proven experience using Microsoft Office suite.
  • Robust knowledge of room booking systems and/or CRM.
  • Excellent customer service skills with a friendly, welcoming and professional manner.
  • Fast learner with strong attention to detail.
  • Problem solver, solutions orientated with ability to anticipate client needs.
  • Dependable, organised, calm under pressure with ability to prioritise.
  • Team player with ability to work on own initiative.

If this Reception and Events Administrator vacancy sounds like you call us on 01 8456312 for details.

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