The Specialist Project Coordinator has prime responsibility in the overall non-technical management of  projects to ensure they are completed on time, on budget and within scope from initial EOI engagement through to project end.

Salary:  to €37K

Benefits:  Bonus, Pension, Health Cover, Life Assurance, Employee Assistance Programme

The Role: 

• Meet with prospective qualified clients to present the Company’s services, capture requirements, and address customers questions or concerns in conjunction with technical team lead.
• Prepare and deliver presentations that explain services to customers and qualified prospective customers.
• Prepare and manage formal and informal responses to requests including costing of services.
• Negotiation of Associate rates.
• Maintain Ireland’s salesforce database.

Project Management

• Plan, budget, and monitor projects from the initial phase through to completion.
• Determine and define project scope and objectives in conjunction with the technical team.
• Develop and manage a detailed project schedule and work plan.
• Define and arrange the resources required to fulfill the project and manage resources in an effective and efficient manner.
• Track project costs in order to meet budget.
• Provide project updates on a as required to various stakeholders about strategy, adjustments, and progress.
• Contingency planning to identify risks and ensure projects are delivered on time and in accordance with project plans.

Client Management

• To deal with internal/external customer contacts and resolve queries and problems in an effective manner and timely manner.
• Operate as a point of contact for assigned customers.
• Develops and maintains long-term relationships with assigned customers.
• Support and participate in regular customer service reviews.
• Coordinate with colleagues working on the same account to ensure consistent service.

Compliance

• Participate in the development, maintenance and implementation of the Quality Management System, including performance of and participation in internal audits, and the retention of appropriate documentation and records.
• Participate in the development, co-ordination and delivery of training programmes related to Quality Systems and administrative areas, ensuring the retention of appropriate training records.
• Participate in the development, establishment, communication and enforcement of guidelines and operational standards by means of appropriate knowledge management.
•  Ensure all documentation prepared is in line with standards as set down by Pharmaceutical and other relevant Regulatory bodies.

The Candidate:

• Project Management Certificate or equivalent work experience in this field.
• Knowledge of specialist methodology, tools and techniques.
• Knowledge of corporate or programme management standards applicable to the project.
• Administration, organisation and Co-ordination skills.
• Ability to identify macro and micro requirements.
• Ability to work according to project plan and escalate potential issues according to agreed communication plan.
• Structured way of working with good attention to detail.
• Resolves routine (and some non-routine) problems in a thorough and timely manner.
• High service orientation with an ability to convey a positive message about the Company.
• Ability to prioritize and manage own time and tasks.
• Good communication skills (written and verbally); capability to point out issues and provide potential options for solution in the area of expertise.
• Strong customer service skills.

If this vacancy sounds like you call Orla NOW for details on 01 8456312

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