Our client, a large corporate firm has an opportunity for an IT \ Computer Science graduate to join their 10 person IT team. The role will work with senior IT professionals, in support of a business of 500+ people. Call Cormac Spencer on 01 845 4651 for more info. 

Salary: to €30k

Benefits: Bonus, Pension, Annual Reviews, Healthcare and more

Duties:

• Provides 1st level helpdesk support to all users answering first line phones and desk side support.
• Operate on a shift basis between the hours of 8am to 7pm Mon to Fri.
• On call phone support every 5 weeks.
• Support of all existing software and applications.
• Ensure all support requests are logged and tracked through the helpdesk.
• Provide feedback to users on current status and resolution of their problems.
• Support Systems, Hardware and Software.
• Support IT team and IT Director.
• Good Communication with all members of the IT Department.
• Performing basic network administration such as user account set-up.
• Assist in other tasks/projects as requested by IT staff.

Skillset:

• Experience in first level support would be a plus. We can also look at someone with a good grasp of IT that is enthusiastic about learning on the job.
• Working knowledge of Microsoft Office and Windows 2010.
• Enthusiastic and proactive approach.
• Third level IT qualification desirable (Dip or Degree)

If this IT Support role suits you, Call US on 01 845 4651

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