Our Client is an International Law Firm with offices in Dublin 4 and currently have a Credit Control vacancy in their expanding team.  Hybrid working is available with great flexibility.  Call Orla on 01 8456312 for details

Salary:  to €45K

Benefits:  Pension, healthcare, Income Protection, Life Assurance, 24 days annual leave, hybrid working 

The Role :

• High volume external and internal phone calls & emails chasing the firm’s debt.
• Regular contact with Partners, Clients and fee-earners regarding their debt.
• Dealing with queries in-line with the ISO27001 requirements (both internal and external).
• Use 3E software to manage your ledger – logging notes, queries and diary entries.
• Frequent liaison with other teams within the Finance department.
• Monthly and ad-hoc meetings with management to discuss progress and problematic issues.
• Occasional travel to other offices and minimal client visits.
• Follow the firms’ collection procedure.
• Understand & manage the clients and Partners requirements.
• Seek collections which ensure cash collection targets are met.
• Confident in own ability and able to look for a resolution prior to escalating.
• Handle confidential information in line with the firms’ data security protocols.
• Collating missing data relevant to the payment of our bills – including cleansing existing data
• Liaising with accounts to provide and receive information to ensure data accuracy
• Take responsibility for monthly management information, provided both internally and externally
• Regular contact with the Sales Ledger Department to ensure allocations are found promptly and accurately
• Handle confidential information in line with the firms data security protocols.

The Candidate:

• The candidate will be able to demonstrate the following key skills and attributes;
• Extensive credit control experience.
• Insurance knowledge/collections experience would be advantageous
• Previous Legal or Professional Services experience.
• Experience of 3E / or similar legal accounting systems would be an advantage but not essential.
• A tenacious personality able to handle sometimes difficult phone calls and meetings.
• Lateral thinker with the ability to generate creative solutions to complex problems
• Excellent communication skills.
• Ability to manage high work-loads.
• A team player but able to use own initiative.
• IT literate with ability to pick up new systems quickly.
• Flexible with a positive ‘can do’ attitude.
• Good level of numeracy.
• Good level of spelling and grammar.
• Proven track record in reducing debtor days in a busy, sometimes pressured environment

If this Credit Control vacancy sounds like you call Orla on 01 8456312 for details

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