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IT Trainer


  • Neg.
  • Dublin 2
  • Perm

Our Client is a large Professional Services Firm in Dublin 2 and  is currently looking to hire an experienced IT Trainer, who will have responsibility for delivering their technical training requirements.

 

Salary :  Negotiable depending on experience

Benefits:  Pension, Health Cover, Life Assurance, 24 days Leave (increasing with Service) 

RESPONSIBILITIES

Reporting to the Director of Finance & Operations and as a member of the HR Department, the suitable candidate will understand and manage the technical training needs across the Firm and be on hand to assess and deliver bespoke training. Responsibilities include:

  • Co-ordinate the IT training schedule, design course content and implement documented and reliable, systematic training to legal and business support departments, in line with the overall Firm Business Strategy.
  • Design, administrate and deliver Induction, Return-to-Office, Internship and Trainee training programmes, as well as one to one “up skill” training to both legal and business support departments.
  • Liaise with all departments to identify specific training requirements and upcoming projects and design strategic training plans to address these.
  • Ensure a consistent approach is implemented for all training activities and that training effectiveness is measured and delivered to required standards on a continuous basis.
  • Prepare and/or update training guides/manuals to assist in delivery and on-going learning.
  • Maintain internal and external training and CPD records for annual inspection by the Law Society of Ireland.
  • Drive change within the organisation’s working practices. Work closely with Management to assist them in reviewing and updating processes and procedures, building on the Firms’ Vision Mission Values statement.
  • Active involvement with HR and Learning & Development teams, following all documented guidelines and procedures to ensure the Firm retains their Lexcel Accreditation and ISO27001 Certification.

QUALIFICATIONS

  • Minimum of 5 years’ experience in a Training role dealing with all aspects of technical training delivery.
  • Formal Training Qualifications.

KNOWLEDGE

Expert knowledge of Microsoft 2010 applications (including Word, Excel, PowerPoint and Outlook).

Knowledge of additional legal software is desirable but not essential, including:

  • Autonomy iManage Document Management System; Client Relationship Management: InterAction; Financial: Axxia Desktop & Key Performance Indicators. Thompson Reuters – Elite 3E and/or Documatics/Evolve (Practice Management Systems.
  • Deliver training through a variety of techniques and methods, including web-based methods, while accommodating learners with varying levels of ability
  • Deliver training in a variety of settings; classroom based, lecture style, one-to-one.
  • Development of manuals for bespoke software applications.
  • Providing user support by phone, on a one-to-one basis, or in a group environment.
  • Proven administrative skills with a strong focus on attention to detail.

SKILLS

  • Excellent communication, interpersonal and presentation skills.
  • Excellent analytical, problem solving and organisational skills.
  • Ability to design, deliver and evaluate training.
  • Ability to explain complex IT applications in simple user friendly language.
  • Ability to work on own initiative and as part of a team.
  • Ability to multitask while maintaining a high level of attention to detail.
  • A solution driven, self-starter with commitment and follow through.

If this IT Trainer Vacancy sounds like you, call us NOW for full details on 01 8456312.

www.linkpersonnel.ie


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