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Customer Service Dublin 11 French Language Fluency

  • Neg.
  • Dublin 11
  • Permanent

Our client is currently hiring: Customer Service Dublin 11 French Language Fluency.  Working for a Leading International Manufacturing Firm, this is a unique opportunity to use your language skills and work close to home.  Free Parking Provided.

The Role 

Responsibility for the sales administration and providing first point of customer service contact for all dealers/distributors based in France and also in mainland Europe (Spain, Germany, Eastern Europe etc.).


  • Handle incoming calls/emails/orders from clients, Sales Representative(s).
  • Support Sales Representative(s) based in France and mainland Europe.
  • Manage customer order lifecycle.
  • Track, escalate and resolve customer queries.
  • Liaise with different departments, manufacturing, QC, Finance, Logistic/transport etc.
  • Provide feedback on order status to customers.
  • Provide and maintain strong professional relationships with all clients and show empathy for the customer at all times.
  • Provide product and pricing information, delivery dates, times, etc.
  • Enter claims into internal software system (defect report).

The Person:

  • Previous experience of working in an International customer service role.
  • Excellent communication skills (both written and oral in French).
  • Experience of Microsoft office including Excel and prior experience of internal order management systems.
  • Be a self-starter with the ability to work independently on own initiative.
  • Excellent organisational skills.
  • Excellent attention to detail.
  • Ability to work in a fast paced, demanding environment.

If this Customer Service Dublin 11 French Language Fluency Vacancy sounds like you call us NOW on 01 8456312 for full details.

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Customer Service Dublin 11 French Language Fluency

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