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Customer Service Co-Ordinator German Language Fluency


  • to €30K
  • North County Dublin
  • Permanent

Our Client based North County Dublin Designs and Manufactures Ergonomic Office Products.  They currently have a vacancy for a German Speaking Customer Service Co-Ordinator.  This is a full time permanent position.

Salary :  €30K

Benefits: Pension, Free Parking, EAP, Bike to work Scheme.

Working hours:  8.30 am to 5pm Monday to Thursday, 8.30am to 4.30pm Friday

The Role:

Responsibility for the sales administration and providing first point of customer service contact for all Furniture dealers/distributors based in Germany, Switzerland and Austria and also in mainland Europe ( France, Spain, Germany, Eastern Europe etc.).

 

  • Handle incoming calls/emails/orders from clients, Sales Representative(s).
  • Support Sales Representative(s) based in DACH region and mainland Europe.
  • Manage customer order lifecycle.
  • Track, escalate and resolve customer queries.
  • Liaise with different departments, manufacturing, QC, Finance, Logistic/transport etc.
  • Provide feedback on order status to customers.
  • Provide and maintain strong professional relationships with all clients and show empathy for the customer at all times.
  • Provide product and pricing information, delivery dates, times, etc.
  • Enter claims into internal software system (defect report).

The Candidate:

  • Fluent German Essential
  • Previous experience of working in an International customer service role.
  • Excellent communication skills (both written and oral in German).
  • Experience of Microsoft office including Excel and prior experience of internal order management systems.
  • Be a self-starter with the ability to work independently on own initiative.
  • Excellent organizational skills.
  • Excellent attention to detail.
  • Ability to work in a fast paced, demanding environment.

If this Customer Service Co-Ordinator with German Language Fluency sounds like you call Orla NOW for full details.

Speak to the experts with all the best Customer Service Co-Ordinator jobs in Dublin.

www.linkpersonnel.ie

01 8456312

 


Interested in this role?

   
Link Personnel Services - For Recruitment, Call Us First > Jobs > Customer Services > Customer Service Co-Ordinator German Language Fluency

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