Our Client, a financial company is looking for a creative, clear thinker to join their team on a 6 Month Fixed Term Contract – 2 days per week

Competitive Salary

Main Duties:

• Proactively contact clients / internal contacts for prompt collection or resolution of aged receivables;
• Drive cash flow & debtor day targets by strong portfolio management & relationship building;
• Work with relevant client partners & practice groups to achieve all Firm KPI’s where applicable;
• Resolve customer receivable issues, disputes & claims with revenue control teams & practice groups;
• Full day to day management of assigned portfolio by accurate codification, collections comments & dispute identification;
• Ensure appropriate prioritisation techniques & timely follow up on all outstanding debts;
• Develop excellent relationships with key contacts within the client’s organisation;
• Raise the profile of the credit control department within the Firm;
• Engage key stakeholders & continuously drive credit control strategy by building relationships to convert to direct client contact;
• Control & manage the statement / dunning process;
• Reconciliation of client accounts;
• Use imagination & clear thinking techniques to improve processes & deliver excellent service to the Firm;
• Drive recommendations of referral for further action when full collections techniques are exhausted to recover bad debts;
• Work as part of a team to ensure additional credit control tasks are undertaken;
• Proactively manage client account balances by working closely with relevant fee earners;
• Analyse portfolio & have strong control over estimated cash collection & debt status throughout the month;
• Ensure all cash receipts & transfers comply with the “solicitors accounts rules” requirements & are properly accounted for;
• Attend & contribute to credit control team meetings;
• Travel to other locations when required.

Skills:

• Experience in a busy credit control role;
• Ability to work under pressure in a fast paced dynamic environment demonstrating success at reducing aged debts & improving metrics;
• Successfully manage multiple tasks & priorities;
• Strong time management & demonstrate experience in meeting deadlines & targets;
• Proactive / self starter with positive can do attitude;
• Attention to detail & deliver high quality work;
• Change orientation approach to role;
• Excellent interpersonal & team work skills cultivating long term relationships at all levels of own & customer’s organisation;
• Excellent verbal & written communication;
• Be customer focused;
• Desire for personal & professional development;
• Proficient in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook;
• Member of the ICM (desired);
• Flexible approach to working hours.

If this Credit and Collections Specialist role sounds like you, call Cormac on 01 845 6312!!

Speak to the Experts with the Direct Link to the Best Credit and Collections Specialist jobs in Dublin.

Link Personnel. 

01 845 6312

www.linkpersonnel.ie